NSW Environment Protection Authority
Please use this form for any feedback you have on the website.
Urgent reports should be sent to Environment Line https://www.epa.nsw.gov.au/about-us/contact-us/environmentline,
and information on complaints, comments and requests for review of EPA decisions is available at https://www.epa.nsw.gov.au/about-us/contact-us/complaints.
Feedback on Reporting Litter from a vehicle can be submitted at https://epa-nsw.force.com/reportToEPA/s/support.
This site is owned and operated by the NSW Environment Protection Authority (EPA) using software licensed from Social Pinpoint.
For details on how the EPA collects and protects your personal information, refer to its Privacy Policy below.
For details of how Social Pinpoint may access personal information, please refer to Social Pinpoint’s Privacy Policy.
This information below is specific to this site, the EPA website and online newsletters.
The EPA must comply with the Privacy and Personal Information Protection Act 1998 (NSW), which regulates the collection, storage, quality, use and disclosure of personal information.
Information that in some way identifies you may be gathered when you use this site, the EPA website or send us an email.
When you view EPA website, we collect the following information:
We use, from time to time, Facebook Pixel Re-Marketing on our website to collect analytics and deliver ads to make them more relevant to you if you are a Facebook user.We do not collect any personal information or data that identifies you through Facebook Pixel Re-Marketing.
However, the data collected by Facebook Pixel Re-Marketing is stored on Facebook’s servers and is accessible by Facebook. For more information about this, please see Facebook’s data use policy.
If you are a Facebook user, you can opt-out of Facebook Pixel Re-Marketing through the settings on your Facebook Account.
When you submit a form on this website, or provide information as part of using an online service, we collect information from this activity. This information may include personal and organisational details such as your full name, phone number, business name and ACN details, email address and street address.
Clicking on the 'submit' button on the form acts as your consent for the EPA to collect the information you have provided. Before you submit this information we will take reasonable steps to inform you of:
Ticking the 'opt-in' box acts as your consent to be notified by the NSW EPA on future updates related to this topic.
If you send us an email, we will record your email address for the purpose of responding to you.
Information collected from web browsing is used to identify patterns of usage of this website. This will help us to improve our website and the electronic services offered on it.
Information collected from forms, newsletters and email will only be used for the purpose for which you have provided it. We will not use it for any other purpose, nor will we disclose it, unless with your consent or in other circumstances where such use or disclosure is permitted under the Privacy and Personal Information Protection Act 1998. For example, we may provide the information you have submitted to another public authority in the course of administering environment protection legislation.
Your personal information (including your email address) will not be automatically added to a mailing list, or sold or otherwise transferred to a third party for commercial purposes.
The Government Information (Public Access) Act 2009 confers on the public a right to access information held by a government agency, including electronic information like transactions through the web. If information is sought by a third party under the GIPA Act that affects your research, business, commercial, professional or financial interests or your personal information, we will seek your views if you are likely to have concerns about the disclosure of the information before making any decision about releasing the information.
Access - under the Privacy and Personal Information Protection Act 1998 you have the right to access and change personal information the EPA holds about you, such as your address and phone number(s).
Accuracy - we are committed to ensuring that the information we hold is accurate, complete and up to date, so we encourage you to advise us if the information you have given us has changed. If you believe our information is inaccurate, please contact us and we will correct the information.
Retention - we will retain the information you have provided for a period that is appropriate for the purpose for which it was provided. Your information will be archived and disposed of in accordance with EPA policies, legislative requirements and guidelines based on the State Records Act 1998.
We take reasonable steps to protect information during transfer and storage. Physical measures, such as building and equipment security, are used in conjunction with digital technology, such as data encryption and firewalls, to minimise unauthorised access to information.
The following Terms and Conditions govern the use of the site. The platform is owned and operated by us, Social Pinpoint Pty Ltd, on behalf of the NSW Environment Protection Authority (EPA).
By accessing and using this site, you are choosing to accept and comply with the Terms presented throughout this agreement as well as the Privacy Policy and Moderation Policy. These Terms apply to all visitors and users of this site. Linked sites, affiliated services or third party content or software have their own Terms that you must comply with. If you disagree with any of the Terms presented in this agreement, you may discontinue using the site immediately.
If you are under 18 years old, please ensure that your parent or guardian understands and accepts these Terms and Conditions (including the Privacy Policy and Moderation Policy).
While using the site, you must not violate any applicable laws and regulations. It is our duty to protect the confidentiality of content you provide on our site in accordance with our Privacy Policy. When you create an account with us, you must always provide us with accurate information. Failure to provide accurate information violates the Terms, which may result in immediate termination of your account on our service. You are responsible for protecting your own password you use for this site and for any activities done under that password. Unauthorised use of your password or account must be immediately reported to Social Pinpoint. In some cases, we or our agents may require access to your user accounts to respond to technical issues.
We are not responsible for the content on the site that has been provided by the users of the site. Any content posted by you is subject to the rules of our Moderation Policy. Your contribution to the site may be edited, removed or not published if we consider it inappropriate (refer to Moderation Policy). Contributors should also be aware that their posts may remain online indefinitely. Where practical, you may choose not to identify yourself, deal with us on an anonymous basis or use a pseudonym.
You must understand and agree that, without limitation:
We may terminate or suspend access to your site and/or account immediately, without prior notice, including without limitation if you breach the Terms. We may immediately deactivate or delete your account and all the related files and information in your account. After your account has been terminated, the content you have posted may also remain indefinitely on the site.
If you want to terminate your own account, please send an email to info@socialpinpoint.com.
These Terms shall be governed in accordance with the laws of New South Wales, without regards to its conflict of law provisions.
Social Pinpoint, its subsidiaries, affiliates, officers, agents, licensors and other partners are not responsible for any loss, liability, claim, or demand, including legal fees, made by any third party due to or arising from a breach of this agreement and/or any breach of your representations and warranties set forth above.
The site contains the copyrighted material, trademarks, patents, trade secrets and other proprietary information (“Intellectual Property”) of Social Pinpoint and its suppliers and licensors. The EPA owns and retain all proprietary rights in the intellectual property. All intellectual property in the content of this site including without limitation to text, software, source code, pages, documents and online graphics, photographs, sounds, audio, video and other interactive features are owned by or licensed to us.
Any original content that you submit or post on our site may be made available to the public and allows users to share your content (with the end user acknowledging your contribution) under the Creative Commons Attribution-ShareAlike 4.0 Australian License.
Except for Intellectual Property which is in the public domain or for which you have been given written permission, you may not copy, alter, transmit, sell, distribute any of the Intellectual Property.
We are not responsible for your communications or dealings, including payment and delivery of goods or services, with a third party found via our website. Any loss or damage incurred from those communications or dealings are solely between the user and the third party.
Users must agree that you use of the site is at your own risk. We make no warranty that the site will meet your requirements or be uninterrupted or error-free. Any material that the user downloads through the site is done at their own risk and are responsible for any damages to their computer system or loss of data.
We reserve the right, at our sole discretion, to modify or replace these Terms at any time without notice. The most recent version of the Terms can be seen on this page. By continuing to access or use our site after those revisions become effective, you agree and will comply to the revised terms. If you do not agree to the revised terms, please discontinue using our site.
If you have any questions about these Terms, please contact us at info@socialpinpoint.com.
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